Cardiff Register Office is currently unable to answer telephone queries due to a high number of staff absences due to Covid-19.

Face-to-face appointments to register births, deaths and marriages are unaffected and the team are still answering queries submitted via the contact from on the Cardiff Register Office website, or via email.

• For certificate enquiries please visit: https://www.cardiffregisteroffice.co.uk/certificates/ or email certificate.enquiries@cardiff.gov.uk (Please note the 24-hour priority service is currently not guaranteed)
• Copies of certificates can also be obtained directly from the General Register Office, here: https://www.gro.gov.uk/gro/content/certificates/contact_us.asp
• For Citizenship enquiries, please email: citizenship@cardiff.gov.uk
• For enquiries regarding birth or death registrations, please email registrars@cardiff.gov.uk
• For marriage enquiries, please email: ceremonies@cardiff.gov.uk

We apologise for any inconvenience this may cause and aim to return to a full service as soon as possible. Please follow our social media pages for further updates.