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Help for people who are homeless in Cardiff


  • A multi-disciplinary team is available to help individuals to address their underlying issues.  This team includes drug and alcohol worker, nurses, social workers, therapeutic worker and counsellor, peer mentors and access to rapid prescribing services.


  • The council helps many people who find themselves homeless and a range of different provision is available, from statutory temporary accommodation for people owed a duty by the local authority, to other supported accommodation which is accessed via the Single Persons Gateway and Young Persons Gateway.


  • Overall we provide 261 hostel places for single homeless people and 98 emergency beds and 353 supported accommodation units. During the winter, there are additional emergency bed spaces.


  • We also have more than 500 temporary accommodation units to house families while a more permanent housing solution can be found


  • The Council is looking at innovative ways of delivering more affordable housing for the city. Shipping containers, that will be used as temporary housing for homeless families, have recently arrived on Bute Street and will be ready later this year, creating 13 new homes. We also have a shipping container project to deliver eight family homes at Green Farm hostel in Ely.


  • As well as more temporary accommodation for homeless families, the Council is one of the few councils in the country building new council homes, to deliver good quality, affordable homes to meet increasing demand. We are on track to deliver 1,000 new council homes by 2022, and have a target of 2,000 new homes in total in the years following. We're delivering these homes through our Cardiff Living Scheme with Wates Residential, through buying back properties off the local market, entering into package deals with developers and our own additional build programme.



  • Addressing rough sleeping in the city is a key priority for the Council and we are working  with partners to deliver our Rough Sleeper Strategy, including  a ‘Housing First' model which moves rough sleepers straight from the streets into a home.


  • In 2018/19 we helped 157 people off the streets and into accommodation.


  • We're committed to working with individuals to support them to access services and our Outreach team works 7 days a week both during the day and into the evening to engage with people sleeping rough or who are at risk of sleeping rough. 


  • We've recently secured Welsh Government funding to be able to extend our Housing First scheme in the city.This additional funding will allow the Council to create 10 moreHousing First spaces, aimedspecificallyatprison leavers with complex needs, to try to break the cycle of homelessness and prison


  • We also work with homeless charities such as the Salvation Army, Wallich, Huggard and the YMCA to provide hostel accommodation, a day centre for the homeless, and a night bus service.
  • A wide range of holistic services are available on a daily basis for individuals including medical and drug and alcohol services, alongside accommodation services


  • Individuals who sleep rough often have enormously complex issues and in some circumstances choose not to access our accommodation, instead sleeping rough for many years. In these circumstances, our Outreach team works directly with them on a daily basis.