PRESS RELEASE

For Immediate Release

[Guildford, UK 12/02/2025]

InsuraWedding Wedding Insurance Wins Feefo Trusted Service Gold Award 2025

InsuraWedding Wedding Insurance is ecstatic to announce that they have been awarded the Feefo Trusted Service Gold Award for 2025, recognising their unwavering commitment to providing exceptional customer service. This prestigious accolade reflects InsuraWedding's dedication to reliable, stress-free experience for couples planning their big day.

The Feefo Trusted Service Awards are an independent seal of excellence, recognising businesses that consistently deliver outstanding experiences, as rated by genuine customer feedback. Feefo, a globally respected customer review platform, collects verified reviews from real customers and uses stringent criteria to identify businesses that maintain the highest standards of service.

To qualify for the Gold Trusted Service Award, businesses must have collected at least 50 reviews between January 1st, 2024, and December 31st, 2024, with a Feefo service rating of between 4.5 and 5.

Adam Underhill, Marketing Director at Voyager Insurance Services, which administers InsuraWedding Wedding Insurance, commented:

"Winning the Feefo Trusted Service Gold Award for 2025 is a tremendous honour and a testament to our team's dedication to putting customers at the heart of everything we do. InsuraWedding Wedding Insurance is designed to provide peace of mind to couples by protecting their special day from unforeseen circumstances and this award reflects the trust and satisfaction of our customers. We are thrilled to be recognised for our continued focus on delivering exceptional service time and again."

Tony Wheble, CEO at Feefo, congratulated the winners: "During these economically challenging times, it's inspiring to see companies like InsuraWedding consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don't just meet expectations - they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year's winners sets a benchmark for customer service excellence."

InsuraWedding Wedding Insurance is dedicated to offering affordable cover for a wide range of potential wedding risks, from unforeseen cancellations to supplier failures. Winning this award reinforces InsuraWedding's mission to offer unparalleled service and support to couples, helping them focus on enjoying their big day with confidence.

InsuraWedding also extends heartfelt thanks to their customers, whose feedback, loyalty, and trust have made this achievement possible. Their ongoing support drives InsuraWedding's commitment to maintaining the high standards of service they have come to expect.

Notes to Editors and About Voyager Insurance:

1. Voyager Insurance Services Ltd. (Voyager Insurance) based in Guildford, UK was founded in 1996 and acquired by Caledon Group in 2024.
    

Voyager Insurance is a leading award-winning independent insurance specialist providing both retail and bespoke insurance schemes to insurance brokers, third party intermediaries, major brands and affinity groups.

These include insurance brokers, tour operators, travel agents, ferry companies, affinity groups and online insurance specialists. Its product offering spans the full range of travel insurance for UK and EEA residents, as well as expats and global citizens including single-trip, long stay and annual multi-trip to winter sports and European vehicle breakdown assistance. They also provide High Risk Location travel insurance for individuals and groups, as well as Kidnap & Ransom cover. They also operate Able2Travel^TM, a specialist travel insurance for people with pre-existing medical conditions, the Dreamsaver^TMbrand for wedding insurance, one of the leading wedding insurance products available online, and in 2012 acquired Fresh Start, a specialist household account and specialist product for people with criminal convictions.

More information can be found at:https://www.voyagerinsurance.com/products

2. Insurance brokers can access, and in most cases, sell Voyager's wholesale products through Voyager's online quote and buy platform called WEBroker. This platform provides brokers with an easy-to-use internet-based dashboard interface through which to quote and sell policies to their customers. Policy documents are automatically issued to customers directly and renewals can be managed on-screen. If desired, a link to the broker's website enables customers to buy online easily so this makes the product available 24 hours a day whilst maintaining the customer relationship with the broker.

For more information please contact:

Contact: Adam Underhill

Telephone: 01483 562 662

Email:aunderhill@voyagerins.com

Web:https://www.voyagerinsurance.com

About Feefo

Feefo is a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their customers experience their product or service.   

The Feefo suite of software, combined with its technical solutions expertise, enables its clients to gain a deeper understanding of customer sentiment, behaviour and intent, empowering them with insights to make better business decisions and improve their return on investment. With 96% of customers relying on reviews to purchase, Feefo also creates trust between consumers and businesses by adopting a unique approach to only collect verified reviews from real people.  

Please visit:www.feefo.com