Free upgrade for customers sets new standard in maintenance professionalism

Chefs depend on their cooking systems to be reliable: if a vital appliance breaks down, it can cause kitchen chaos.  A key to avoiding the potential crisis is ensuring that the equipment is looked after with the best possible service and maintenance.  Now Rational has launched a maintenance history software update for its iVario cooking system that is designed to set a new standard in professional maintenance and equipment reliability. 

The software update means that engineers can access a complete service history for the iVario, via its touchscreen.  The history includes when each service was done, who by, and what parts were replaced. 

The new software update is available to download via Rational’s ConnectedCooking platform.  The software is very simple to use and requires no additional training for the engineer. 

Any Rational customers interested in registering their cooking systems for ConnectedCooking can do so at www.connectedcooking.com.  Meanwhile, to register for a demonstration of the iVario cooking system, visit www.raional-online.com.  

“The software upgrade makes it easier for engineers and technicians to complete maintenance checks or repairs quickly and efficiently, because they know exactly what’s happened in the past,” says Trevor Lath, national service director at Rational UK.  “It doesn’t matter if different engineers visit the same site, by accessing the maintenance history they’ll have the information they need to carry out their work as quickly and easily as possible.” 

Once the data has been inputted it can’t be adjusted or tampered with.  “This creates complete, secure documentation that ensures clarity and transparency in maintenance work,” says Lath. 

The maintenance history software is a free upgrade for Rational customers.  As well as being compatible with the iVario cooking system it can also be used with the iCombi Pro combi-steamer. 

RATIONAL is the leading provider in hot food preparation equipment and, with the iCombi Pro and the iVario multifunctional cooking system, the company delivers 95% of all conventional cooking applications.  Rational’s ConnectedCooking allows operators to monitor, manage and update their Rational appliances remotely, from a PC, tablet or smartphone.  iKitchen is the combination of the iCombi Pro, iVario Pro and ConnectedCooking – iKitchen delivers the best kitchen management and the best cooking solutions.  For information and brochures, or to find out about free Rational Live online demonstrations, call +44 (0)1582 480388, freephone 0800 389 2944 or visit www.rational-online.com

Press Contact:

Vanessa Millard, RATIONAL UK Limited

Tel:       01582 480388

Mob:    07879 552017

E-mail: v.millard@rational-online.com

Web:    www.rational-online.com

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Editor's notes:

About RATIONAL

The RATIONAL Group is the world market and technology leader in the field of hot food preparation for professional kitchens. Founded in 1973, the company employs more than 1,100 people in Germany and a total of around 2,000 worldwide. Since the IPO in 2000, RATIONAL has been listed on the Prime Standard of the German Stock Exchange and is included in the SDAX.

The primary objective of the company is to always offer its customers maximum benefits. Internally RATIONAL is committed to the principle of sustainability, expressed in its policies on environmental protection, leadership and social responsibility. Year after year, numerous international awards testify to the exceptional quality of RATIONAL’s work.