Recertification
for King’s Lynn firm confirms commitment to ‘enhanced customer satisfaction’
Williams Refrigeration first
achieved ISO 9001 certification back in 1991 – just a few years after the
standard was created. On April 29 2021
the company successfully achieved recertification, marking 30 years of
commitment to the best possible customer support.
Internationally recognised ISO
9001 is focused on providing enhanced customer satisfaction by the
implementation of an effective Quality Management System (QMS). Jeannie Adkin, quality systems manager for
Williams, says, “We take great pride in the fact that we have held our ISO 9001
certification for 30 years. Our recent
recertification assures customers of our dedication to maintaining the highest
standards as a quality-conscious supplier.
“By frequently reviewing and
continually improving our processes and procedures, we ensure our customers
receive a consistently high level of quality products and services.”
Tim Smith, managing director
of Williams and CEO of its parent, the AFE Group, praised the achievement. Smith says, “Maintaining ISO 9001 is a result
of teamwork. I’d like to thank everyone
at Williams for their continued commitment and support in ensuring we maintain
this important accreditation.I extend my particular thanks to Colin
Breeze, Jeannie Adkin and Stephan Chapman of the Quality Department for all
their hard work and determination in achieving such a successful outcome”
Williams also holds ISO 45001,
the standard covering occupational health and safety; and ISO 14001, which
measures all environmental impacts within an organisation.
“As a quality manufacturer
it’s important to have benchmarks to measure ourselves against,” says
Smith. “The ISO accreditations also
underline our credentials to our customers, giving them a guarantee of quality and
integrity not only in terms of our products, but also our manufacturing
processes and our customer support.”
Williams Refrigeration is
based in King’s Lynn and manufactures a comprehensive range of commercial
refrigeration for the hospitality, bakery, food manufacture, pharmaceutical and
medical sectors.
To learn more about Williams extensive product range
visit www.williams-refrigeration.co.uk.
Caption: Colin Breeze, Customer Services/Quality Assurance Manager, Jeannie Adkin, Quality Systems Manager and Stephan Chapman, Quality Assurance Technician
Press Enquiries:
The Publicity Works: 01263 761000 williams@publicityworks.biz
For more news about Williams visit the
press office at www.publicityworks.biz
Dan Squires at Williams Refrigeration 01553
817103
Williams
Refrigeration is a division of AFE Group Ltd. It is an ISO9001-2008 Quality Management
accredited company and has been
awarded ISO14001, the internationally recognised industry standard for
Environmental Management Systems. Most recently
Williams has demonstrated its commitment to staff welfare by achieving Occupational Health and Safety Standard (OHSAS) certification
18001:2007.
Williams
designs, manufactures and installs a highly diverse product range, supplying
hotels, hospitals, schools, restaurants, bars and kitchens around the world.
With a wide selection of gastronorm cabinets and counters, prep stations, blast
chillers/freezers, bottle coolers, bakery and modular coldrooms the company
provides products that suit almost any application –
a “one-stop” refrigeration
purchasing solution.
Williams’ commitment to customers is absolute,
offering extensive specialist advice and support from installation through to
after-sales, service and maintenance.