PRESS RELEASE

For immediate release

30th August 2012

Integrated Change Delivery - the BIG Picture

Change and project management expert, AFA, is urging organisations to take a unified view across risk, service and change delivery to ensure best results.

Integrated change delivery pulls together the practices for delivering change and repackages them in language that is relevant to the client's culture. As the client achieves more repeatable change, they can move on to the next change delivery state in order to repeat more rigorous and repeatable change.

AFA has however recently been asked about the context for Integrated Change Delivery - how it fits into the big picture. During his speech at the Berlin PMO Symposium last month, Antonio Nieto-Rodriguez, head of transversal portfolio management at BNP Paribas Fortis, described how he has been formulating a picture of the bank's change portfolio. The Board's focus was steady growth, but due to the fact that the majority of the portfolio was devoted to compliance and efficiency (cost saving) projects, the change or strategic agenda of the Board was being swamped by initiatives that come from elsewhere.

Alan Ferguson, managing director of AFA said "In the case above, I looked more broadly than change delivery and realised the answer was close to home. The Cabinet Office Change Delivery Practices include PRINCE2, MSP, MoP and so on. In addition however they also have M_o_R for Risk and ITIL for IT Service Management.

"Risk and service sit alongside strategy when we are looking at Integrated Change Delivery. Some change initiatives which are strategically important will be a lower priority than initiatives that focus on maintaining service or mitigating risks. This may be a deliberate decision if portfolio management is mature enough, or it may be the service or risk communities in the middle of the organisation have so much influence that the strategic imperatives are blundered. We need to take a unified view across risk, service and change delivery."

AFA recommends a unified approach illustrated below which includes:

Risk: What we might be

Service: What we aim to be

Change: What we want to be

For more information on AFA Integrated Change Management Programmes please visit http://www.afaprojects.com/s206/Integrated-Change-Delivery.html

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Press information:

Natalie Thatcher, Training Coordinator, Telephone: 0845 643 9101 Telephone: +44 (0) 1362 692 973 Fax: 01362 655429 Email: general@AFAprojects.com