Ref:ALTPR011Date: May 25 2016

Altecnic boosts customer service with new Technical Manager

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Altecnic - the UK's leading provider of plumbing and heating components - has strengthened its team with the appointment of Chris Brass in the role of Technical Manager.

Altecnic is continually looking to enhance the quality of its customer-facing services and bringing in Chris will enable the company to increase the level of expertise and customer support it can offer.

Chris has been closely associated with the industry for many years and brings a wealth of experience to Altecnic. After spending time as a gas and electrical apprentice, Chris went on to provide support services to various companies, including JCB and JD Wetherspoon. He also built up extensive experience in in the public and private healthcare sectors.

"You could say that plumbing and heating is in my blood," said Chris. "Being able to join a market leading manufacturer like Altecnic at such an exciting time is wonderful and the commercial experience I bring with me will help Altecnic continue to grow.

"Whether our customer is a developer building hundreds of homes, a plumber at a trade counter needing the correctly certified mixing valve for a nursing home or an end-user needing advice on how to get the best out of their heating and plumbing system, they all deserve the same fast, professional customer focused expertise."

Altecnic's Managing Director Alan Sherwin added: "Altecnic leads the market in innovative accredited technical plumbing and heating products. The ever increasing health and safety burden on installers and specifiers means that more and more of our customers, large or small, are asking for advice on the right compliant product for their needs. This is where the Altecnic service stands head and shoulders above the competition and with the appointment of Chris as Technical Manager we are geared up to move to the next level of customer service excellence."

Altecnic is increasingly the supplier of choice for products within the HVAC sector and continues to expand its product offering when it comes to thermostatic mixing valves, renewable energy systems, heat interface units, pressure reducing valves, radiator valves and expansion vessels.

Caption:

Altecnic's new Technical Manager,Chris Brass. 

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About Altecnic

Established near Stafford, Altecnic works closely with its manufacturing partner, Caleffi, to continually develop a diverse high quality, precision heating and plumbing product range that is constantly evolving in anticipation of new regulations and market trends. As a result the company’s products and services are chosen by trade merchants, original equipment manufacturers, plumbing and heating engineers and specifiers.

The first business in its industry to be a CarbonNeutral® company, Altecnic is also proud to be ISO 9001:2008, ISO 14001:2004 and 18001:2007 certified.

Media contact:

Martin Farrow

Changeworks Communications
Tel:  + 44 (0) 1785 247588

Mob +44 (0)7771 970025

Email: mfarrow@changeworkscom.co.uk

Company Contact:

Scott Bullock
Marketing Manager
Altecnic Ltd
Mustang Drive, Stafford, Staffordshire, ST16 1GW, UK
Tel: +44(0)1785 218227 | Fax: +44 (0)1785 218205

scott.bullock@altecnic.co.uk | www.altecnic.co.uk