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Bradford garden centre is highly commended in tourism awards

Bradford garden centre is highly commended in tourism awards


A focus on providingexemplarycustomer service in all areas at a destination garden centre outlet has resulted in a Bradford business being recognised in this year's White Rose Awards for tourism.


Tong Garden Centre was awarded Highly Commended in theOutstanding Customer Service category of the awards for their initiatives to always put customers' needs first.


The White Rose Awards, hosted by Welcome to Yorkshire, is a celebration of tourism excellence, and recognises businesses and achievements across 17 categories.


Tong co-owner, Mark Farnsworth said: "We're delighted to win the ‘highly commended' award in the Outstanding Customer Service category.


"Exceptional customer service is at the heart of everything that we do at Tong and it is very rewarding for the team to see their efforts being recognised in this way."


The judges said: "Management and staff at the garden centre are what most impressed the judges. Their warm welcome for all customers and the wealth of knowledge and useful tips that Tong's expert gardeners pass on are hugely appreciated by its growing number of visitors.


Sir Gary Verity, chief executive of Welcome to Yorkshire, concluded: "The White Rose Awards are a great opportunity for us all to celebrate the wonderful Yorkshire businesses that work so hard to make this county a world-class visitor destination."


The team at Tong was also rewarded for its exceptional customer service at theGarden Retail Awards when it won the award for Customer Service Excellence earlier in the year.




Photo:The team at Tong celebrate the good news The team at Tong celebrate


For more information or to arrange an interview with Tong Garden Centre co-owner Mark Farnsworth, please contact Tracey Baty at three60 marketing on:


Direct line: 01430 871360

Mobile: 07971 961574



Notes to editors

  1. For more information about Tong Garden Centre, please see the centre'sFacebook,Twitter,Instagramandnewsonline.

  2. Tong Garden Centre is one of the largest independent garden centres in Yorkshire, located near Bradford in West Yorkshire. It occupies a 17-acre site near Tong village. Anoutdoor plant department and shopping departments filled with garden furniture, gifts, home accessories and leading brands spread across 110,000 square feet of retail space. Also on-site is the Coffee Shop, Orchard Restaurant, children's outdoor adventure playground Grass Hoppers and a newly refurbished food hall.

  3. For more information about the White Rose Awards, please visit