Tong Garden Centre launches staff reward and recognition scheme
The management team at Tong Garden Centre has launched a new reward scheme that recognises employees who go the extra mile to deliver exceptional results.
The scheme rewards employees who have gone the extra mile and the monthly prizes include a pin badge and High Street gift vouchers. In addition, two cups - the customer service and the directors' cups - are awarded for one off contributions to customer service and the business respectively.
The initiative started in September and is open to all members of the team, irrespective of job function or seniority.
Training Manager, Carrie Mackertich said that the scheme was designed to reward the employees who best reflect Tong's core values of being honest, respectful and positive, acting professionally and striving for excellence.
"Our team is at the heart of the business and it makes us proud when they show their commitment to striving for excellence, trusting in other members of the team, taking responsibility and being accountable for their actions."
Tong's Marketing Manager Jo Dales said she was pleased that the scheme gives credit to all those who exceed expectations.
"This month, Marketing Assistant Peter Casci has been nominated for both a green and a silver award and it's great to see him being rewarded for his tireless work around the centre."
Other winners in November were Samantha Grainger and Ian Hoyle from the restaurant, Carol Manby who works on the checkout, administrator Elaine Snowden and Kevin Waterhouse from the warehouse. In October, the quarterly cups were awarded toMonika Litwiejko and Dion Magyar.
The team at Tong recently triumphed in the White Rose Awards as they were awarded the Highly Commended title in the Outstanding Customer Service category.
Tong Garden Centre occupies a 14 acre site in Tong village. It is one of Yorkshire's biggest garden centres with 110,000 square feet of retail space and parking for up to 700 cars.
Ends
Photo:Peter Casci, left, with other reward and recognition winners and centre manager, Andy Mears, right Tong's Reward and Recognition winners
For more information or to arrange an interview with Carrie Mackertich or Jo Dales, please contact Tracey Baty at three60 marketing on:
Direct line: 01430 871360
Mobile: 07971 961574
E mail:traceybaty@three60marketing.co.uk
Web:www.three60marketing.co.uk
Notes to editors
For more information about Tong Garden Centre, please visitwww.tonggardencentre.co.ukand see the centre'sFacebook,Twitter,Instagramandnewsonline.
Tong Garden Centre is one of the largest independent garden centres in Yorkshire, located near Bradford in West Yorkshire. It occupies a 17-acre site near Tong village. Anoutdoor plant department and shopping departments filled with garden furniture, gifts, home accessories and leading brands spread across 110,000 square feet of retail space. Also on-site is the Coffee Shop, Orchard Restaurant, children's outdoor adventure playground Grass Hoppers and a newly refurbished food hall.